Shipping & Returns
We want every purchase from Tomi Vincent Trading Co. to arrive safely and match the expectations established by the product listing.
Shipping
Orders are packaged according to the size, type, and value of the item.
Trading cards may be shipped using appropriate combinations of:
- Penny sleeves
- Rigid card holders
- Team bags
- Cardboard reinforcement
- Bubble mailers
- Protective boxes
- Additional packing materials when appropriate
Larger collectibles, graded cards, Funko products, vintage toys, artwork, and other items are packaged using materials appropriate for the individual product.
Whenever practical, we combine multiple items purchased by the same customer into one shipment.
Processing Time
Orders are prepared and shipped as quickly as reasonably possible. Estimated processing and delivery times shown during checkout should be considered estimates rather than guaranteed delivery dates unless specifically stated otherwise.
Tracking information will be provided when included with the selected shipping service.
Shipping Damage
If your order arrives damaged, please retain the item, packaging, shipping container, and all packing materials.
Photographs of the item and packaging may be required so that we can evaluate the issue and, when appropriate, pursue a claim with the shipping carrier.
Please contact us as soon as reasonably possible after discovering shipping damage.
Returns
Return eligibility and timeframes are determined by the return policy displayed for the individual product and the marketplace through which the purchase was completed.
Items should be returned in the same condition in which they were received and should include any original packaging, accessories, certificates, protective cases, or other components included with the purchase.
Trading Cards & Collectibles
Please carefully review product photographs and descriptions before purchasing.
Raw trading-card condition represents our visual assessment and does not guarantee any particular third-party grading result.
Graded cards are sold according to the grade and encapsulation shown and described in the listing.
Vintage items and collectibles may exhibit age-related wear. Known or readily apparent condition issues will be represented through the listing description and/or photographs whenever reasonably possible.
Custom & Personalized Items
Because custom artwork and personalized products are created specifically for an individual customer, they may not be eligible for standard returns except when an item arrives damaged, materially differs from the approved order, or when otherwise required by applicable law.
Marketplace Purchases
Purchases completed through third-party marketplaces such as eBay remain subject to the applicable marketplace's checkout, shipping, buyer-protection, and return policies.
Questions?
If you have questions regarding shipping or returns for a particular item, please contact Tomi Vincent Trading Co. before purchasing.